What types of data sources does the Agentforce Data Library support?

The Agentforce Data Library supports knowledge records and uploaded attachments because it is specifically designed to enhance the accessibility and usability of information relevant to agents. Knowledge records represent the structured information and solutions that can be searched and referenced, which is vital for providing effective support. Additionally, allowing uploaded attachments accommodates various file types and related documents that agents may need to reference while assisting customers or managing queries. This combination of structured knowledge and resource materials makes the Agentforce Data Library a comprehensive tool for agents to utilize in their work.

In contrast, the other options are limited in scope. Relying solely on traditional databases or only online resources does not capture the full range of information that agents may need. Dynamic and static data may refer to broader concepts in data management but do not specifically address the context of enhancing agent operations with accessible knowledge and support materials. Therefore, the inclusion of knowledge records and attachments is what sets this option apart as the most appropriate choice.